GENERAL CONDITIONS

The current sales terms and conditions of the Company GUGLIELMINA di Peretto G., located in Via Raggio di Sole 15, 35137 Padova, V.A.T. No. 02704780242 (hereinafter referred to as “GUGLIELMINA”) shall be applied to all orders (hereinafter referred to as “Orders”) from customers (hereinafter referred to as “Customer”) placed by using the order form (hereinafter referred to as “Order Form”), completed on the website page www.guglielmina.it  (hereinafter referred to as “Website”). All sales of the merchandise listed on the GUGLIELMINA website and in the orders (hereinafter referred to as “Products”) shall also be regulated by the aforementioned sales terms and conditions.

Any terms or conditions other than those in force, shall only be accepted upon written confirmation.
You are kindly requested to carefully read the general sales conditions and memorize or print the content, before sending the order.

The website can be visited without prior registration. However, for placing an order, registration must be completed by filling in the registration form. After having read and accepted the privacy information and Cookies Policy, you will receive an email with your access code, valid for present and future orders.

You can complete your purchase on the order form by using the cart and then view it by clicking on the icon to continue shopping or make changes before proceeding to check out.

The order form contains all essential information regarding each product selected, including quantities and price, payment and delivery method (selected from those provided), shipping costs and a summary of the Sales Terms and Conditions.

Upon transmission of the order form, you unconditionally accept, commit to and confirm to abide by the agreement with GUGLIELMINA, as stated in the Sales Terms and Conditions.

Acceptance of orders is always at the discretion of GUGLIELMINA. No order will be considered accepted until it has been confirmed by GUGLIELMINA.

GUGLIELMINA keeps its website up-to-date, but as some products are also present on other marketplace websites, you may run into anomalies in availability.

In the remote case that an item is not available, you will be quickly informed by email in order to find a solution. In the event that no solution is found, you will be immediately reimbursed for the full amount of the product ordered.

The order form and the confirmation of order will be filed in our database, for the duration required by law.

You can view your order forms by accessing your account.

Any personalized or special request orders cannot be cancelled for any reason, once accepted by GUGLIELMINA.

Any issues not foreseen in the Sales Terms and Conditions, will be regulated by Italian Law.

In case of dispute concerning the products sold on the website, the following shall be applied:

• For customers residing in the European Union, the parties can resolve the dispute through an extra-judicial procedure on the European platform (Online Dispute Resolution), without seeking legal counsel, by using the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show
• For customers residing outside the European Union, the parties can resolve the dispute through an extra-judicial procedure on “RisolviOnline”, without seeking legal counsel, by using the following link: http://www.risolvionline.com/index.php?lng_id=14

In the event that the parties are not able to resolve the dispute through an extra-judicial procedure, the Italian Court where the customer resides will have jurisdiction.
For customers residing abroad, the Court of Padua will have jurisdiction.

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